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Do Not Sell or Share My Personal Information

Effective Date: November 8, 2024

Important Notice

CloudKore does not sell or share your personal information as defined by the California Consumer Privacy Act (CCPA). However, we provide this page to inform California residents of their rights and our data practices.

Your California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information:

1. Right to Know

You have the right to request:

  • The categories of personal information we collect about you
  • The categories of sources from which the personal information is collected
  • Our business or commercial purpose for collecting or selling personal information
  • The categories of third parties with whom we share personal information
  • The specific pieces of personal information we have collected about you

2. Right to Delete

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.

3. Right to Opt-Out of Sale/Sharing

While we do not sell or share personal information, you have the right to opt-out if our practices change in the future.

4. Right to Correct

You have the right to request that we correct inaccurate personal information that we maintain about you.

5. Right to Limit Use of Sensitive Information

You have the right to limit our use and disclosure of your sensitive personal information to purposes necessary to perform the services or provide the goods reasonably expected by you.

6. Right to Non-Discrimination

You have the right to not be discriminated against for exercising any of your CCPA rights.

Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email address, company name
  • Professional Information: Job title, company details
  • Internet Activity: Browsing history on our website, interaction with our services
  • Geolocation Data: Approximate location based on IP address
  • Inferences: Preferences and interests derived from your activity

How We Use Your Information

We use your personal information for:

  • Providing consulting services
  • Responding to inquiries and support requests
  • Sending newsletters and marketing communications (with consent)
  • Improving our website and services
  • Complying with legal obligations

Third-Party Sharing

We share personal information with the following categories of third parties for business purposes:

  • Service Providers: Email service providers, analytics providers, hosting providers
  • Professional Advisors: Lawyers, accountants, auditors
  • Government Authorities: When required by law

We do not sell personal information to third parties for monetary consideration.

How to Exercise Your Rights

To exercise any of your CCPA rights, you may submit a request by:

Verification Process

To protect your privacy and security, we will verify your identity before processing your request. We may ask you to:

  • Provide identifying information (name, email address)
  • Confirm details about your relationship with us
  • Provide additional documentation if necessary

Response Timeline

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days total), we will inform you of the reason and extension period in writing.

Authorized Agents

You may designate an authorized agent to make a request on your behalf. We will require:

  • Written permission from you to the authorized agent
  • Verification of your identity
  • Verification of the authorized agent's identity

Data Retention

We retain personal information for as long as necessary to:

  • Provide services you have requested
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

Changes to This Notice

We may update this CCPA notice from time to time. We will notify you of any material changes by posting the new notice on this page and updating the "Effective Date" at the top.

Contact Us

If you have questions about this CCPA notice or our privacy practices, please contact us:

This notice was last updated on November 8, 2024.